Privacy Policy

With this data protection declaration we would like to inform you about the type, scope and purpose of the processing of personal data on our website. Personal data are all data that have a personal reference to you, e.g. name, address, e-mail address or user behaviour.

Who is responsible for data processing at our company:

VoltStorage GmbH
Jacob Bitner
Gmunder Straße 37
81379 Munich
Germany

hello@voltstorage.com
www.voltstorage.com/impressum

Contact details of our data protection officer

You can contact our data protection officer by e-mail at andre.graceffa@voltstorage.com or at our postal address with the addition “to the data protection officer”.

Webhosting

To maintain our online presence, we use an Internet service provider on whose server the website is stored (hosting) and who makes our website available on the Internet. The Internet service provider processes contact data, content data, contract data, usage data, inventory data as well as meta and communication data on our behalf. Legal basis: The legal basis for the aforementioned processing is our legitimate interest in an efficient and secure provision of our online offer, Art. 6 para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO (order processing contract).

If you use our website for information purposes only, our Internet service provider will only collect the personal data that the browser you are using transmits to its server. This is the following data:

  • IP adress
  • the date and time of access to our website
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status (HTTP status)
  • the amount of data transferred
  • the Internet service provider of the accessing system
  • the type of browser you are using and its version
  • the operating system you are using
  • the website from which you may have accessed our website
  • the pages or sub-pages which you visit on our website

The aforementioned data is stored as log files on the servers of our Internet service provider. This is necessary to display the website on the device you are using and to ensure stability and security. Our legitimate interest in data processing lies in the above purposes. Legal basis: The legal basis for this is Art. 6 para. 1 sentence 1 lit. f DSGVO. Duration: The above data for the provision of our website will be stored for the duration of 7 days and then deleted. Prevention: Since the processing of the above data is absolutely necessary for the provision of our Internet presence, there is no right of objection.

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies neither transmit viruses nor can they execute programs. Rather, they are primarily used to exchange information between the terminal device you use and our website in order to make our Internet offering more user-friendly and effective for you. A distinction must be made between temporary (transient) cookies and persistent cookies. Transient cookies include session cookies in particular. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This way our website recognizes your computer when you return to our website. Session cookies are deleted when you log out or close your browser. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies at any time in the security settings of your browser.

Cookies are used to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. In particular, information on language settings or log-in information may be stored in these cookies.

In addition, we also use cookies on our website which enable an analysis of your visit to our Internet pages. In particular, these cookies may contain information on search terms entered, the frequency of page visits or the use of website functions. These cookies enable us to track how often and in what way the website and its functions are used. They serve to improve the quality and user-friendliness of our website, in particular its content and functions. This enables us to continuously optimize our offer. The data collected in this way is pseudonymised by technical precautions. Therefore an assignment of the data to your person is not possible. The data will not be stored together with other personal data concerning you.

Our legitimate interest in data processing lies in the above purposes. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f DSGVO.

Since the cookies are stored on your computer, you as a user also have full control over the use of cookies. You can use your browser’s security settings to determine whether cookies are stored at all. For example, you may not accept cookies from the outset or only accept cookies upon request, or you may set cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

Storage duration/deletion

We delete or block your personal data as soon as the purpose of storage has been achieved or no longer applies. Any further storage will only take place if this is given to us by national or European regulations. In this case, the data will be blocked or deleted when the storage period prescribed in the respective regulations has expired, unless we need your data to fulfil a contract concluded between us or if this is necessary to assert, exercise or defend legal claims.

Contact us via contact form, e-mail, social media or telephone

Scope: If you use the contact form offered on our website or contact us by e-mail, telephone or social media and provide us with personal data, these data will be automatically stored and further processed for processing your inquiry in our company. This data will only be processed for correspondence with you. The data is transmitted via an encrypted SSL connection. Your data will not be passed on to third parties. Purpose: We need your name to be able to address you in our reply. We need your e-mail address to answer your inquiry. We need your telephone number in order to respond to your callback request. Legal basis: The legal basis for the prescribed use of the data is Art. 6 para. 1 lit. a DSGVO deletion: The personal data collected by us will be deleted if they are no longer necessary. We check the necessity every 2 years. Furthermore, you can revoke the data processing at any time. Prevention: You can prevent the storage and processing of your personal data by refraining from using the contact form.

Online-Shop

If you use our webshop to place orders, we need certain data to process your order. This includes in particular your name as well as your address and electronic contact data, information for processing the payment process and the services used. These data are stored by us. In particular, we use the data transmitted to us for the following purposes

  • To identify you as our customer,
  • process, fulfill, and fulfill your order,
  • to get in touch with you,
  • billing you,
  • to be able to handle any liability claims,
  • to be able to assert contractual claims against you.

We will only pass on your personal data to third parties if:

  • the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • there is a legal obligation to do so pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO,
  • this is necessary according to Art. 6 Par. 1 S. 1 lit. b DSGVO for the processing of the contract concluded with you (e.g. passing on the data to the logistics company commissioned with the delivery or for the purpose of payment processing).

Furthermore, your personal data will not be passed on to third parties without your express consent. If we pass on your personal data to third parties, we limit the scope of the transmitted data to the required minimum.

When you place an order, we store your IP address and the time of the respective user action. The purpose of the storage is our but also your legitimate interests in the protection against misuse and other unauthorized use. The legal basis for this is Art. 6 para. 1 lit. c DSGVO. This data will not be passed on to third parties, unless the passing on is necessary to pursue our claims or there is a legal obligation in accordance with Art. 6 para. 1 lit. c DSGVO.

Purpose: The processes and interests described above represent the purpose of data storage. Legal basis: The processing of your data in the processes described above is based on the following legal basis:

  • Insofar as we obtain your consent for processing, Art. 6 para. 1 lit. a DSGVO serves as the legal basis.
  • In the processing which serves the fulfilment of a contract concluded with you, Art. 6 para. 1 lit. b DSGVO is the legal basis. This also applies to the processing procedures required to carry out pre-contractual measures.
  • If processing is required to fulfil a legal obligation to which we are subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
  • In the event that vital interests make processing necessary for you or another natural person, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.
  • If processing is necessary to protect one of our legitimate interests or that of a third party and your interests, fundamental rights and freedoms do not outweigh the first interest, Art. 6 para. 1 letter f DSGVO serves as the legal basis for processing.

Deletion: Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years. After expiry of the statutory warranty rights (2 years), however, we will limit the processing to the extent that your data will only be used to comply with legal obligations.

Newsletter

We regularly send out a newsletter to inform our customers, business partners and interested parties about our offers and related news. You have the possibility to subscribe to our newsletter on our website and to agree to receive the newsletter when you register. When you subscribe to our newsletter, you must provide your e-mail address. We save the e-mail address in order to be able to send you the newsletter. As soon as you register for our newsletter, you will receive a confirmation e-mail to the e-mail address you provided when registering in the so-called double opt-in procedure. This e-mail contains a link. If you click on this link, you confirm that you would like to receive the newsletter. This is to ensure that your e-mail address was not misused by a third party during registration. For the same reason we store the date and time of registration as well as the IP address assigned to you at registration. The aforementioned data will not be passed on to third parties. Purpose: The processes and interests described above represent the purpose of data storage. Legal basis: The legal basis for the processing of your data is Art. 6 para. 1 lit. a DSGVO. Deletion: The e-mail address will be deleted either if you have not clicked on the confirmation link in the double opt-in procedure 1 month after sending the confirmation e-mail or immediately after you have unsubscribed from our newsletter. Revocation: You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. We offer the following options for you to declare your revocation:

Your rights as a user of our online presence according to the DSGVO

According to the DSGVO, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in section 1. of this data protection declaration:

  • Right to information: According to Art. 15 DSGVO you can request a confirmation as to whether and which personal data we process from you. Furthermore, you can request information from us free of charge about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of complaint and the origin of your data, provided that these have not been collected by us. Furthermore, you have a right to information about whether your personal data was transferred to a third country or to an international organization. If this is the case, you have the right to obtain information about the appropriate guarantees in connection with the transmission.
  • Right to correction: Pursuant to Art. 16 DSGVO, you may request the correction of inaccurate or incomplete personal data stored by us and concerning you.
  • Right of deletion: According to Art. 17 DSGVO, you have the right to request the deletion of your personal data stored by us, provided that we do not require their processing for the following purposes:
    • for the fulfilment of a legal obligation,
    • to assert, exercise or defend legal claims,
    • to exercise freedom of expression and information or
    • on the grounds of cases of public interest referred to in Art. 17 para. 3 lit c and d DSGVO.
  • Right of restriction: According to Art. 18 DSGVO, you have the right to request the restriction of the processing of your personal data if
    • the accuracy of the data is disputed by you for a period of time that enables us to verify the accuracy of the personal data,
    • the processing of your data is unlawful, but you refuse to delete it and instead demand that the use of the data be restricted,
    • we no longer need the personal data for the purposes of processing, but you do need the data to assert, exercise or defend legal claims
    • you have filed an objection against the processing of your data pursuant to Art. 21 DSGVO, but it has not yet been determined whether the legitimate reasons which entitled us to further processing despite your objection outweigh your rights.
  • Right of information: If you have exercised your right to correct, delete or limit processing vis-à-vis us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of the correction or deletion of the data requested by you or the restriction on processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed by us of these recipients.
  • Right to data transferability: In accordance with Art. 20 DSGVO, you can request that we receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format or request that it be transferred to another person responsible.
  • Right of appeal: According to Art. 77 DSGVO, you have the right to complain to a supervisory authority. For this purpose you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.

Right of revocation

According to art. 7 para. 3 DSGVO you have the right to revoke your consent to the processing of your data at any time. The cancellation declared by you does not change the legality of the processing of your personal data until the cancellation.

Right of objection

For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you, which is based on a balance of interests (Art. 6 para. 1 lit. f DSGVO). This is particularly the case if data processing is not necessary for the performance of a contract. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons worthy of protection outweigh your interests and rights in data processing.

Regardless of the above, you have the right at any time to object to the processing of your personal data for purposes of advertising and data analysis.

Please address your objection to the above contact address of the person responsible.

Google Analytics

We use on our website “Google Analytics”, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”).

Google Analytics collects, among other things, data about the website from which you accessed our website (so-called referrer), which subpages of the website you accessed or how often and for how long a subpage was viewed and which interactions you carried out. Here Google Analytics sets a cookie (see the term above under the heading Cookies). The files store data about the user’s behaviour. We use the AnonymizeIP function to make your IP address anonymous, so that it is shortened and can no longer be assigned to your visit to our website. Further transmitted information is not assigned to or linked to the anonymised IP address by Google. The information generated in this way is transferred to external Google servers in the USA and stored there. Google is a member of the Privacy-Shield Agreement and is certified for data processing according to European standards. Google may disclose personal data collected through the technical process to third parties. We have entered into an order processing agreement with Google. Accordingly, Google is entitled and obliged to evaluate the information obtained for us and to compile statistical reports for us on the type and extent of website use. These statistics enable us to continuously improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our Internet presence more interesting and user-friendly for you as a user. Purpose: Our interest in the evaluation of user data as described above represents the purpose of the use of Google Analytics. Legal basis: The legal basis for the described use of the data is Art. 6 para. 1 lit. f DSGVO. Deletion: The data collected and transmitted by us in this way will be deleted automatically after 26 months. For more information about Google’s Terms of Use and Privacy Policy, please visit https://www.google.de/analytics/terms/de.html. Prevention: You can prevent cookies from being stored by downloading and installing the browser add-on provided by Google. This is available at https://tools.google.com/dlpage/gaoptout?hl=en. However, you may not be able to use all functions of our website in full afterwards. Alternatively, you can prevent the storage of cookies by setting an opt-out cookie that will prevent your data from being collected on our website in the future.  You also have the option of preventing the storage of cookies by setting this in your browser. Cookies that have already been set can be deleted by you at any time.

Third-party information:

Based within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Google AdWords

We use on our website “Google AdWords”, a service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdWords is a service for playing out Internet advertising in the form of ads. The ads appear as search results in search engine results or in the Google Network. We use Google AdWords to define certain keywords. Google plays out our ads in search engine results when you use Google’s search engine to retrieve a search result that matches the keyword. In the Google advertising network, our ads appear on topic-relevant websites. If you click on one of the ads, you will be redirected to the website we advertise. Google AdWords sets a cookie (see the term above under the heading Cookies). Both Google and we can use this information to find out whether you came to our site via our ad and whether you have taken any further action here, such as purchasing something, using a contact form or calling us. For this purpose, the pages you visit, including your IP address, are collected by the cookie set and transferred to Google servers in the USA. Google evaluates this data to produce a report with statistical statements about the number of visitors generated by the advertising and the success of the advertising measure. This enables us to optimize our ads. Further transmitted information is not assigned to the IP address by Google and is linked to it. Google may share this information with third parties. Beyond what is described above, we do not receive any information/data about the people who click on our ads. Purpose: The aforementioned interests represent the purpose of the use of Google AdWords. Legal basis: The use is based on Art. 6 Para. 1 lit. f DSGVO as legal basis. Prevention: You can prevent the setting of cookies by setting this in your browser. Cookies that have already been set can be deleted in your browser. You can also object to the use of interest-based advertising by calling up the following link and manually deactivating the corresponding options http://www.google.com/ads/preferences. You can also deactivate interest-based advertising by clicking on the following link: http://www.aboutads.info/choices.

Third-party information:

Based within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Google Remarketing

We use on our website “Google Remarketing”, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Scope: Google Remarketing allows us to present you interest-based ads. Google uses so-called cookies for this purpose. These are small text files which are stored on the user’s computer by the web server when visiting a website. The files store data about the user’s behaviour. In addition to this data, the IP address of visitors is also recorded and transmitted to external Google servers in the USA. Google does not assign the data to or link them to the IP address transmitted. The data is transferred by Google in pseudonymised form, in that the data is not assigned directly to a user, but to the cookie and a cookie profile created as a result. Excluded from this are cases in which the user objects to such pseudonymisation vis-à-vis Google. Purpose: The use is to provide interest-based advertisements. Legal basis: The legal basis for the described use of the data is Art. 6 para. 1 lit. f DSGVO. Prevention: You can prevent the storage of cookies by setting this in your browser, or by clicking on the link http://www.google.com/ads/preferences and using the logout button to set an opt-out cookie. However, you may not be able to use all functions of our website in full afterwards. To ensure that no more data is transmitted, the opt-out cookie must be installed on each of the systems you use.

Third-party information:

Based within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Facebook Pixel

On our website we use the Facebook Pixel, Custom Audiences and Facebook Conversion function of Facebook Inc. 1 Hacker Way, Menlo Park, CA 94025, USA.

Facebook Pixel is an analysis tool with which we can evaluate the effectiveness of the ads we place on Facebook (so-called “Facebook ads”). It enables us to address target groups for our advertisements. This enables us to play our Facebook ads only to Facebook users who have previously visited one of our websites. We can also use Facebook Pixel to see if you have been redirected to our website after you clicked on one of our Facebook ads. This enables us to play advertisements that are tailored to your interests. For this purpose, we have implemented a tracking pixel from Facebook on our website. This is a small graphic that enables log file recording and log file analysis. When you visit our website, a direct connection to Facebook’s servers is established. As far as we know, Facebook receives information about which page of our website you have visited or which of our Facebook ads you have clicked on. If you are logged in to Facebook, Facebook can associate your visit to our website or the click on our Facebook ads with your Facebook account. It is also possible that Facebook may read and store your IP address and other identifying information, even if you are not logged in to Facebook. Details on how the Facebook pixel works can be found here: https://www.facebook.com/business/help/651294705016616. We also use the “advanced matching” function. Your personal data will be transmitted to Facebook in encrypted form. We also use the “Custom Audiences from File” procedure. Your e-mail address, as the recipient of the newsletter, will be uploaded encrypted to Facebook. This serves us to determine the recipient of our Facebook ads and to ensure that the ads are only shown to interested parties. We have no influence on the amount, quality or storage duration of the transmitted data. Facebook may share your information with third parties. Facebook is a member of the Privacy-Shield Agreement and is certified for data processing according to European standards. Purpose: We use Facebook pixels to show you interesting advertisements and to make our website more attractive. Legal basis: The legal basis for the described use of the data is Art. 6 para. 1 lit. f DSGVO. Prevention: You can disable Facebook Custom Audiences by logging into your Facebook account and setting https://www.facebook.com/settings/?tab=ads#_ You can also disable interest-based advertising on the following pages: http://www.aboutads.info/choices and http://www.youronlinechoices.com/uk/your-ad-choices/. In addition, you can prevent the use of cookies, which are used to measure reach and for advertising purposes, by means of the network advertising initiative, which you can access here http://optout.networkadvertising.org/ and here http://www.aboutads.info/choices respectively. Alternatively, you can also explain your objection via this website http://www.youronlinechoices.com/uk/your-ad-choices/

Third-party information:
Based within the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

  • Privay Policy: https://www.facebook.com/policy.php
  • Facebook Pixel: https://www.facebook.com/business/help/651294705016616
  • We also use the “extended adjustment” function. Your personal data is transmitted to Facebook in encrypted form.

Safety precautions

We also take technical and organisational security measures in accordance with the state of the art in order to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties.

Up-to-dateness and amendment of this data protection declaration

This data protection declaration is currently valid and has the status June 2018. due to changed legal and/or official requirements it may become necessary to adapt this data protection declaration.